Office Team Leader and Shift Leader, Worksop

Office Team Leader / Shift Leader

Hours: 40 hours per week on shift rotation / Earlies: 06:00 – 14:30 / Mornings: 08:00 – 17:30 / Afternoons: 12:00 – 20:00

Salary: £28,500 per annum

Location: Worksop

Contract Type: Permanent

Due to continued growth and expansion we are currently looking to recruit an Office Team Leader / Shift Leader to join our business in Worksop on a permanent basis.

Benefits:

• Progression for the right candidates
• Internal training
• External training will be provided to candidates if they would like to explore these and business needs align

Essential Duties and Responsibilities:

• Ensure all daily team figures are reported correctly to HOD
• Review, authorise and record holidays of employees within your team.
• Record and manage absence and escalate any issues if necessary.
• Gain an in depth working knowledge of the job functions of all colleagues within your team
• Actively support your colleagues in peak workload times
• Train and support team colleagues as agreed.
• Review, record colleagues capabilities within their job roles.
• Positively interact with other colleagues throughout the business to ensure the customer receives the best of service.
• Work closely with management to deliver any changes to working processes in line with the business strategy.
• Ensure Group policies are adhered to and escalate to the head of department and breaches of policy by any colleagues.

Experience and Skills:

• The ability to communicate effectively with external customers, key stakeholders and colleagues.
• Ability to make decisions quickly and confidently based on company policies and practices.
• Strong attention to detail
• Customs or logistics knowledge would be highly advantageous.
• Strong PC skills including Office 365 packages.
• To complete comprehensive daily shift report.
• Adhere to company policy and procedures and ensure compliance from your shift team.
• To report and contribute to continuous improvement activities.

To apply please either:

• Call Charlie on 0333 99 66 988 between the hours of 8am – 5pm Mon-Fri
• Email your CV to apply@essentialrecruitment.co.uk

This vacancy is being advertised by Essential Recruitment, a recruitment agency.