Customer Serivce Advisors, Worksop

The working hours are between 8am and 8pm, Monday to Friday, 9am-6pm Saturday and 9am-5pm Sunday – 5 days out of 7

£8.21 - rises after 12 weeks £8.96

Worksop

Full Time, Temp to Perm

Commercial

Wilko Head Office is looking to recruit Customer Service Advisors to join their very busy team.

 Benefits:

  • Pay rise after 12 weeks
  • Full training given
  • Progression for the right candidates
  • Discounted canteen
  • Free parking

The day to day role

  • Dealing with complaints over the phone and email
  • Answering calls from customers
  • Replying to emails from customers
  • Taking orders over the phone
  • Dealing with refunds and replacements
  • Working on social medias
  • Other duties as required

The candidate

  • You need to have some telephone and customer service experience
  • Computer literate
  • Have an excellent communication skills
  • Willing to learn
  • Work well under pressure
  • Be a team player

Full training will be given but ideally experience would be desired. You must be happy to pick up the phone and speak with a variety of different people. The working hours are between 8am and 8pm, Monday to Friday, 9am-6pm Saturday and 9am-5pm Sunday – 5 days out of 7. The role will initially start of temporary but there could be a contract for any successful candidate.

To apply please call Angelika on 01909 478800 or send your CV to angelika.davies@essentialrecruitment.co.uk

To position is being advertised on behalf of Essential Recruitment who are an employment business.

If you have not heard from us within 72 hours please assume your application has been unsuccessful on this occasion, however we will put your details onto our database for any future vacancies.

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