Claims Handler, Castle Donington

Opening hours between 7am and 9pm

Various - Please see job advert

Castle Donington, Leicestershire

Full Time, Temp to Perm


Customer Service

Claims Handler

Castle Donington

Temp to Perm


A position has become available for a Claims Handler based in Castle Donington. This is a great opportunity for the right individual which can lead to a permanent position within the company. Starting salary is £18,500 per annum and there is opportunity to progress. The ideal candidate would have previous customer service experience and work well within a team.

This customer service role involves taking inbound or making outbound calls to customers or suppliers or providing anything to do with managing claims through to resolution with their customers.



  • Weekly pay
  • Temp to perm
  • Potential progression for the right candidate
  • Free onsite parking


The Role:

  • Manage the commencement of claims ensuring the customer’s requirements and expectations are properly framed and understood
  • Ensure that claims are handled in the correct technical manner, in accordance with guidelines
  • Use empathy where appropriate to understand the diverse needs of our customers



  • Excellent communication, written and verbal skills
  • Experience of customer service is a must
  • Professional attitude at all times
  • Self-motivated with a willingness to learn


Hours and Salary:

4 on 4 off shifts

Opening hours between 7am and 9pm

Open Monday to Sunday


Salary depending on experience:

  • Junior Claim Handler £18,500 to £21,000
  • Claims Handler £21,000 to £24,000
  • Senior Claims Handler £24,000 to £26,000
  • Supervisor £26,000 + doe


If you would like to apply please give Kayleigh a call on 0115 9720730 or alternatively send your CV over to

This vacancy is being advertised by Essential Recruitment, a recruitment business.








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